Revolutionizing Service Departments with Autosoft DMS
Any low-volume car dealership needs to run all of its operations smoothly to ensure success. The service department, in particular, requires efficient solutions when it comes to scheduling appointments, assigning mechanics, and much more. Autosoft’s cutting-edge Dealership Management System simplifies service management for franchise dealers nationwide.
This technology provides the perfect modern solution for demanding times and addresses unique issues that low-volume dealerships face. Implement this technology and see how it transforms your service department, allowing you to grow and improve your performance. Learn why dealerships can’t get enough of Autosoft’s DMS.
Unlimited Capabilities for Service Excellence
Aside from boosting sales, a priority for many dealerships is to retain customers after they purchase a vehicle through regular service appointments. Autosoft’s DMS aims to support service teams so they can accommodate customers without becoming overwhelmed. Industry professionals find that this type of innovative technology is the best way to maximize service department productivity.
Rudy Michalek, Service Manager at Weber Motor Company, praises Autosoft for adapting to a team’s growing needs. “Autosoft allows unlimited technicians, unlimited service advisors—it’s just a good platform,” he says.
If you’re looking for a DMS for service departments, you can’t go wrong with Autosoft’s tailored software. You’ll streamline operations by using the platform for everything from scheduling appointments to monitoring labor and tracking parts.
Dynamic Updates for Real-Time Problem Solving
When it comes to service management for franchise dealers, experts need a system that gives them a look at the bigger picture. Autosoft’s DMS is the perfect platform for monitoring everything going on in your service department so you can streamline operations and address any issues quickly.
Department managers can easily monitor all work in progress thanks to the system’s live updating. The biggest advantages of this feature include the ability to:
- Adjust labor rates
- Track technician workloads
- Switch advisors if necessary
- Book appointments that accommodate the department’s schedule
This technology offers both transparency and efficiency in vehicle service workflows. Productivity often increases as a result of using this technology while managers see a reduction in errors, ultimately leading to greater customer satisfaction.
Enhanced Scheduling and Reporting Tools
It’s easy for low-volume dealerships to become overwhelmed during peak service times. Thankfully, Autosoft DMS helps keep service bays full without exceeding the department’s capabilities. The system includes a user-friendly scheduling tool that allows service managers to track workloads and find available opportunities.
Improper scheduling not only affects service department efficiency but also creates hassles for customers who are unable to get their vehicles in for timely checks. Autosoft revolutionizes service management for franchise dealers by making scheduling smooth as well as providing reports that aid with customer retention.
“The reports in Autosoft get customers back in the door, people we haven’t seen in a while. I can talk about it all day,” Michalek praises.
Efficiency and Growth Through Technology
There’s no denying that Autosoft’s technology supports low-volume dealerships by increasing customer satisfaction and retention. However, what technicians love the most is how it facilitates complex workflows.
You can simplify service operations with automation features that tackle day-to-day tasks like processing repair orders. Cliff Weber, Dealer Principal at Weber Motor Company, understands the value that this technology adds to his business. Compared to his early days in the industry relying on handwritten repair orders, automated service workflows change the game.
As a 25-year industry professional, Michalek has seen firsthand how Autosoft’s platform grows alongside dealerships to meet their changing needs with unmatched excellence. Discover how adaptable this dealership management system is and the ways it can benefit your business.
Autosoft DMS—Empowering Service Departments Every Day
You don’t have to see your service department continue to struggle to keep up with growing demands. Make all service operations run smoothly with the help of the Autosoft DMS. This advanced approach to service management for franchise dealers increases productivity, promotes consistent results, and supports service teams in both high and low-volume dealerships.
If you’re looking to achieve efficient workflows in your service department, you can’t go wrong with Autosoft. See why we’re the software provider that Weber Motor Company and countless other dealerships trust. Get started today by calling (844) 888-8200 to ensure long-term improvements and growing customer satisfaction.
Author
Michael White
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