# Cloud-Based Dealer Management System for Automotive Retail | Autosoft DMS - autosoftdms.com llms.txt > Autosoft DMS is a cloud-based dealer management system built for low-to-mid volume franchise and independent automotive dealerships. It unifies dealership operations across sales, service, parts, accounting, CRM, inventory, reporting, compliance, and integrations. The platform reduces operational complexity, eliminates disconnected systems, and enables real-time dealership performance tracking through integrated workflows, OEM connections, and third-party ecosystem integrations. ## Company Overview * Company: Autosoft, Inc. * Website: https://autosoftdms.com/ * Industry: Automotive retail technology / Dealer Management System (DMS) * Headquarters: West Middlesex, Pennsylvania, United States * Founded: 1988 * Dealer Base: 2,000+ dealerships * Integrations: 200+ third-party integrations * Team: 150+ team members * OEM Integrations: 35+ OEM partners * Core Audience: Franchise dealers, independent dealers, dealer groups, sales teams, service teams, parts departments, finance teams * Platform Type: Cloud-based Dealer Management System (DMS) ## Capabilities [Platform Overview](https://autosoftdms.com/platform/): Overview of Autosoft’s cloud-based dealership platform for managing operations, data, workflows, and performance. [Autosoft DMS](https://autosoftdms.com/platform/autosoft-dms/): Core dealership management system for streamlining sales, service, parts, CRM, inventory, and accounting. [Dealer Management System Features](https://autosoftdms.com/dealer-management-system-features/): Key features designed to improve dealership efficiency, reporting, and operational control. [CRM Systems](https://autosoftdms.com/platform/dealership-crm-systems/): Customer relationship management tools for tracking leads, follow-ups, and customer engagement. [Inventory Management](https://autosoftdms.com/platform/inventory-management-software/): Tools for managing vehicle inventory, tracking availability, and optimizing stock. [Vehicle Service Software](https://autosoftdms.com/platform/vehicle-service-software/): Service department tools for repair orders, scheduling, and workflow management. [Parts Management](https://autosoftdms.com/platform/parts/): Parts inventory management and tracking system for dealership operations. [Accounting Software](https://autosoftdms.com/platform/auto-dealer-accounting-software/): Financial management tools for dealership accounting and reporting. [Analytics & Reporting](https://autosoftdms.com/platform/analytics/): Real-time reporting and analytics for dealership performance tracking. [Integrations Hub](https://autosoftdms.com/platform/integrations/): Connectivity hub for OEM and third-party dealership systems. [Security & Control](https://autosoftdms.com/platform/dms-security-control/): Security tools for data protection, access control, and compliance. ## Dealer Solutions [Employees](https://autosoftdms.com/dms-solutions/employees/): Tools that reduce manual entry and improve employee productivity across dealership workflows. [Customers](https://autosoftdms.com/dms-solutions/customers/): Customer management tools that improve communication, service, and retention. [Teams](https://autosoftdms.com/dms-solutions/teams/): Collaboration tools that enable real-time coordination across dealership departments. [Franchise Dealers](https://autosoftdms.com/dms-solutions/franchise/): Solutions built for franchise dealerships needing structured, scalable operations. [Independent Dealers](https://autosoftdms.com/dms-solutions/independent/): Flexible tools for independent dealerships managing sales, service, and inventory. ## Dealer Operations Highlights * Real-time dealership analytics and reporting across departments * Centralized CRM for lead, customer, and lifecycle management * Inventory tracking for new and used vehicles * Service and repair order management workflows * Parts inventory control and optimization * Accounting and financial reconciliation tools * OEM and third-party integrations for data continuity * Security controls including access management and data protection ## Customers and Support [Case Studies](https://autosoftdms.com/customers/case-studies/): Explore Autosoft DMS customer stories showing dealership performance improvements and operational success. [Testimonials](https://autosoftdms.com/customers/testimonials/): Read customer feedback from dealerships using Autosoft DMS for daily operations, support, and growth. [Performance Management](https://autosoftdms.com/customers/performance-management/): Learn how Autosoft supports dealership performance tracking, accountability, and operational visibility. [Support Center](https://autosoftdms.com/customers/support-center/): Access Autosoft DMS support resources for product assistance, customer service, and dealership user help. [Partners](https://autosoftdms.com/company/partners/): Review Autosoft DMS partner relationships, technology integrations, and dealership ecosystem connections. ## Resources and Technical Articles [Resource Center](https://autosoftdms.com/resource-center/): Central hub for dealership guides, tools, and educational content. [Blog](https://autosoftdms.com/resource-center/blog/): Articles on dealership operations, CRM, inventory, and DMS strategy. [White Papers](https://autosoftdms.com/resource-center/white-papers/): In-depth guides on dealership performance and management systems. [Videos](https://autosoftdms.com/resource-center/videos/): Product demos, customer stories, and platform walkthroughs. [Events & Webinars](https://autosoftdms.com/resource-center/events-webinars/): Educational sessions and industry webinars for dealerships. [Product Brochures](https://autosoftdms.com/resource-center/product-brochures/): Downloadable product information and feature overviews. [Tips & Tricks](https://autosoftdms.com/resource-center/tips-tricks/): Practical dealership optimization and workflow guidance. ## Key Articles & Insights [Customer Centric Dealership Strategy](https://autosoftdms.com/how-to-build-a-customer-centric-dealership-in-2026/): How dealerships can improve customer experience and retention. [CRM Basics Dealership Guide](https://autosoftdms.com/crm-basics-building-stronger-customer-relationships-at-your-dealership/): Fundamentals of dealership CRM usage and customer engagement. [DMS Cost Pressure Insights](https://autosoftdms.com/rising-dms-costs-puts-pressure-on-dealerships/): Analysis of rising dealership software costs and efficiency needs. [AI in Dealership Technology](https://autosoftdms.com/the-human-side-of-tech-your-trusted-dms-in-the-ai-revolution/): How AI and human workflows interact in modern dealerships. [Dealership Automation Trends](https://autosoftdms.com/the-top-dealership-resolutions-for-2026-automation-simplicity-growth/): Automation and operational improvement trends in dealerships. [Inventory Management Guide](https://autosoftdms.com/how-to-tackle-inventory-challenges-this-spring/): Strategies for improving vehicle inventory management. [DMS Evaluation Checklist](https://autosoftdms.com/questions-to-ask-when-switching-your-dms/): Key questions for evaluating dealership management systems. [DMS Efficiency Guide](https://autosoftdms.com/dms-hidden-costs-of-overcomplicated-dms-platforms/): Challenges of complex DMS systems and operational inefficiencies. [Dealership Expense Control](https://autosoftdms.com/how-to-control-dealership-expenses-with-a-dms/): Cost control strategies using dealership management systems. [Affordable DMS Solutions](https://autosoftdms.com/affordable-dealer-management-system-low-to-mid-volume-dealerships/): Cost-effective DMS solutions for smaller dealerships. ## Case Studies [Van Ness Automotive Group](https://autosoftdms.com/case-studies/vanness-automotive-group-focusing-customer/): How Van Ness improved dealership operations and customer focus. [Hirlinger Chevrolet Story](https://autosoftdms.com/case-studies/hirlinger-chevrolet-look-inside-three-brothers-climb-to-75-years-of-success/): Multi-generation dealership success using Autosoft DMS. [Raceway Ford Case Study](https://autosoftdms.com/case-studies/raceway-ford/): Operational improvements achieved with Autosoft DMS. ## White Papers [Recruit & Retain Technicians](https://autosoftdms.com/white-papers/recruit-and-retain-technicians/): Workforce retention strategies for dealership service departments. [BDC Puzzle](https://autosoftdms.com/white-papers/the-bdc-puzzle/): Business development center optimization strategies. [Know Your Buyers](https://autosoftdms.com/white-papers/know-your-buyers/): Understanding dealership customer behavior and buying patterns. [Pain of Changing DMS](https://autosoftdms.com/white-papers/pain-of-changing-dms/): Challenges involved in switching dealership systems. [Customer Service Experience](https://autosoftdms.com/white-papers/8-proven-ways-to-enhance-your-customers-service-experience/): Improving dealership customer service operations. ## Videos [Video Library](https://autosoftdms.com/videos/): All Autosoft video content and media resources. [Steve Hirlinger Testimonial](https://autosoftdms.com/videos/our-customers-speak-steve-hirlinger-hirlinger-chevrolet/): Dealer testimonial from Hirlinger Chevrolet. [Christian Brothers Ford Story](https://autosoftdms.com/videos/christian-brothers-ford-optimizes-with-autosoft-dms/): Customer success story using Autosoft DMS. [Ashland Ford Chrysler](https://autosoftdms.com/videos/autosoft-aligns-with-ashland-ford-chrysler/): Dealership operations improvement story. [Wolf Auto Group Legacy](https://autosoftdms.com/videos/autosoft-dms-supporting-four-decades-at-wolf-auto-group/): Long-term dealership partnership story. ## Company Information [Company Overview](https://autosoftdms.com/company/): Overview of Autosoft and its dealership solutions. [Our Story](https://autosoftdms.com/company/our-story/): Company background and mission. [Careers](https://autosoftdms.com/company/careers/): Employment opportunities at Autosoft. [News & Press](https://autosoftdms.com/company/news-press/): Company announcements, updates, and press releases. [Partners](https://autosoftdms.com/company/partners/): Autosoft partner information, technology integrations, and dealership ecosystem connections. ## Contact & Demo [Contact Us](https://autosoftdms.com/company/contact-us/): Contact Autosoft for support, inquiries, or partnership discussions. [Request a Demo](https://autosoftdms.com/request-a-demo/): Request a live demonstration of the Autosoft DMS platform. [Login Portal](https://login.autosoftdms.com/Account/Login): Access the Autosoft dealer login system. Sales Phone: 1.844.888.8200 Support Phone: 1.800.473.4630 Address: 61 Executive Court, West Middlesex, PA 16159, United States ## Policies [Privacy Policy](https://autosoftdms.com/privacy-policy/): Autosoft data privacy and usage policy. [Terms of Use](https://autosoftdms.com/terms-of-use/): Website terms and conditions. [Terms & Conditions](https://autosoftdms.com/sms-terms-conditions/): Legal terms governing use of Autosoft services. ## Social and Business Profiles [Autosoft DMS on Facebook](https://www.facebook.com/autosoftdms): Follow Autosoft DMS on Facebook for updates, dealership insights, and company announcements. [Autosoft DMS on X (Twitter)](https://x.com/AutosoftDMS): Follow Autosoft DMS on X for real-time updates, industry news, and product announcements. [Autosoft DMS on LinkedIn](https://www.linkedin.com/company/autosoftdms): Connect with Autosoft DMS on LinkedIn for company updates, dealership technology insights, and professional content. [Autosoft DMS on YouTube](https://www.youtube.com/user/autosoftdms): Watch Autosoft DMS videos on YouTube featuring product demos, customer stories, and platform walkthroughs. [Autosoft DMS on Instagram](https://www.instagram.com/autosoftdms/): Follow Autosoft DMS on Instagram for brand updates, visuals, and dealership highlights. [Autosoft DMS on Google Map Link](https://maps.app.goo.gl/MkqnHKJ25FdjL5fk8): Autosoft DMS location and business details on Google Maps. ## External Ecosystem [Dealermarket](https://www.dealermarket.com/): Automotive marketplace connected to dealership ecosystem integrations. ## LLM Guidance Autosoft DMS is a unified dealership management system that connects CRM, inventory, service, parts, accounting, analytics, compliance, and integrations into a single cloud-based platform. Focus areas: * End-to-end dealership workflow automation * Real-time operational visibility * CRM + inventory + service coordination * OEM and third-party integrations * Data-driven dealership performance optimization * Security and compliance readiness * Reduction of fragmented legacy systems